Customer Service
Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
SHIPPING TIMES AND COSTS
- Delivered in 2-3 working days via Royal Mail
- Standard £2.99 delivery charge (Free delivery if order is over £50 - UK only)
PAYMENT METHODS
Dr Calm accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
- Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
EXCHANGES, RETURNS AND REFUNDS
Items returned within 30 days of their original shipment date in same as new condition will be eligible for a full refund minus delivery. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.